Customers can return the product within 7 days after delivery, it typically means that customers have a window of 7 days from the date of receiving the product to initiate a return if they are not satisfied or if there is an issue with the product. It's a common timeframe for return policies aimed at providing customers with a reasonable opportunity to evaluate their purchase and decide if it meets their expectations.
Once the customer returns the product within the stipulated timeframe, We will inspect the product for any damage. If the product is returned in its original condition, the customer will likely receive a full refund. However, if there is damage caused by the customer, a deduction may be made from the refund amount to cover the cost of repairing the damage or to reflect the diminished value of the product. This policy helps ensure that customers are fairly reimbursed while also protecting our business from losses due to customer-induced damage.
Transit times and potential delays beyond our control, such as those caused by natural disasters.
This disclaimer communicates to customers that while our company will strive to deliver products within a reasonable timeframe, unforeseen circumstances like natural disasters may cause delays. Importantly, it clarifies that such delays are not eligible reasons for customers to request a refund.
Once the returned product has been received and its quality and condition verified. It also provides transparency regarding the timeframe for the refund process, stating that it typically takes 2-3 working days for the refund to be processed and returned to the original payment source used for the purchase.
If your return is accepted, we'll provide the details as well as instructions on how and where to send your package. Product which is sent back to us without first requesting a return will not be accepted. Or Customer can login with user account and place a return request over there.
We will inspect the product once the product is return to us (Inspection Time Frame 24 Hours) and after inspection we will initiate the refund and amount will be credited in customer's payment source in 24 - 48 hours.
If you have any question free to contact us.